Do you need repairs for your stair lift in Lee’s Summit and are unsure what to do? This article details standard stair lift repairs, highlighting what you can fix on your own and when to call in the professionals.
Common stair lift repairs
Mobility devices like stair lifts often require maintenance or repairs to keep them in working order. They have many parts that operate simultaneously, helping the swivel seat glide up and down a staircase. Here are the most common stair lift repairs in Lee’s Summit, MO.
1. Large stair lift components
We recommend calling professionals when dealing with troublesome large stair lift parts, such as the static rail, gearbox, and motor. Why can’t you do a quick fix on your own? These larger parts are essential to the machine and are often integral to helping you get up and down the stairs safely.
Also, if you’re the original owner, chances are the stair lift manufacturer’s warranty still covers the bigger machine parts.
Bruno, the stair lift unit we install at Independent Home Solutions, offers a Limited Lifetime Warranty on all stair lift models. The warranty covers all major components (gearbox, static rail, and motor) for the entire life of an indoor stairlift when owned by the original purchaser and five years for outdoor stair lifts.
2. Smaller stair lift pieces (battery, seat, etc.)
If you notice issues with smaller stair lift parts, such as the swivel seat, folding footrest, battery, lap harness, or other pieces, you can fix it yourself. Replacing batteries is an easy fix, as you can easily order and install the batteries.
Minor issues with the folding footrest may be an easy fix as well. Or if you notice a screw is out of place, you can easily fix that in a minute or two. If you try to repair these things on your own and it doesn’t do the trick, that’s when you should call the experts.
A trained stairlift installer should also look over any safety-related parts. You don’t want to discover you “fixed” the swivel seat incorrectly as you’re gliding up the staircase.
3. Remote control or buttons
Remote control issues are often easy to fix. If you cannot replace the batteries, you can try to replace them. If that doesn’t work, you may need to reprogram the remote or buy a new one. If a button or switch breaks, you’ll likely need to call your stair lift installation team to order a new one.
Do warranties cover stair lift repairs?
Most stairlift warranties do not cover the cost of labor for repairs. For example, if a certified stairlift installer repairs your motor, the warranty will cover the cost of a new motor but will not pay for the expert’s time.
That said, if your stairlift is under the initial warranty that covers all parts and pieces related to the stairlift, you may not have to pay. For example, Bruno offers a two-year warranty for the entire machine that covers it from top to bottom.
Frequently Asked Questions
Who can help fix my stair lift in Lee’s Summit, Missouri?
Independent Home Solutions can help with any stairlift repairs in Lee’s Summit, Missouri. After installing hundreds of stair lifts, we know exactly what they should look and sound like under the hood. Call us at 913-228-3039.
We’re also available to help those in the surrounding areas, including Fairway, Kansas City, Leawood, Lenexa, Mission, Mission Hills, Overland Park, Olathe, Prairie Village, Shawnee, Roeland Park, and Westwood in Kansas and Blue Springs, Belton, Gladstone, Grain Valley, Grandview, Independence, Kansas City, Liberty, North Kansas City, Pleasant Hill, Raymore, Raytown, and Waldo in Missouri.
Why has my stairlift stopped working?
A dead battery is the most common reason a stair lift may not work. Check the batteries and replace them if needed. Also, check the remote control batteries at this time. If that doesn’t help, you should call the professionals because there’s likely a larger issue with the motor or gearbox.
How do you fix a stairlift?
Many stair lift repairs will need to be performed by professionals. Because stair lifts are essential mobility devices that help you navigate your home safely, each repair should be performed by someone with expertise and training.
What stair lift repairs are covered by the Bruno warranty?
Bruno’s Limited Lifetime Warranty covers major components (motor, gearbox, and static rail) for indoor stair lifts as long as the original buyer owns them, and five years for outdoor stair lifts. They also provide an initial two-year warranty covering the entire machine and a 30-day labor guarantee for workmanship and defects during installation.
Do all stair lifts come with a free warranty?
Yes, most stair lift manufacturers offer free warranties with every purchase. Every stairlift dealer offers unique warranties, so we recommend reading them to see what suits you best.
How can I find a reliable stairlift company in Lee’s Summit?
We know how difficult it can be to find reliable stair lift companies. We recommend vetting every installer before working with them: review their website, check available warranties, read reviews, and speak to other customers (if possible).
Why is my stairlift remote not working?
Stairlift remotes occasionally experience connectivity issues, which may be due to problems with the Bluetooth feature.
