Have you noticed strange clunks, whirrs, or other sounds from your stair lift? You likely need a factory-trained stair lift expert to visit and repair your stair lift.
Stairlift repairs aren’t always expensive, but knowing what’s wrong with your mobility device can be challenging. That’s why we recommend reaching out to the experts. Here are the most common fixes, details on when you can fix them yourself, and when you should call in the experts for stairlift repairs in Olathe, KS.
Common stair lift repairs
Those with a degree in mechanical engineering can skip this section, but for the rest of us, keep reading for the most common stair lift problems, how to fix them, and whether you can fix them yourself.
1. Large stair lift components
The main components of a stair lift are also typically the most common issues experienced. Because they are essential parts of the mobility device, they experience a lot of wear and tear. These elements include the gearbox, motor, and static rail.
If one of these larger components fails and you are the original owner/purchaser, you likely have a warranty covering replacement parts. At Independent Home Solutions, we install Bruno stair lift models with Limited Lifetime Warranties for these essential parts. This warranty covers the motor, gearbox, and static rail for indoor stair lifts for life and the motor, gearbox, and static rail for outdoor stair lifts for five years.
The warranty does not cover these parts if you are not the original buyer, nor does it cover the labor to install or repair the stair lift.
2. Smaller stair lift pieces (battery, seat, etc.)
Depending on the issue, you may be able to fix smaller stair lift parts yourself. Necessary repairs could include replacing batteries, the swivel seat, the folding footrest, the harness, or an obstruction sensor.
You may be able to repair a folding footrest yourself and find replacement batteries, but a factory-trained specialist should inspect the swivel seat, obstruction sensor, and other safety features.
3. Remote control or button
If your remote control is giving you grief, you can first try replacing the batteries. If that doesn’t work, we recommend buying a replacement remote. Chances are there’s a wire out of place, and we’ve found that it isn’t worth tinkering with.
Do warranties cover stair lift repairs?
Lifetime warranties cover stair lift part replacements but typically do not cover labor or service for repairs. When you first purchase a stair lift, most manufacturers offer a one—to three-year warranty that covers all parts and often provides a “labor or installation guarantee. ” This guarantee ensures that the stair lift is installed correctly within 30 days, and if you have issues, they will fix or repair it.
Frequently Asked Questions
Who can help fix my stair lift in Olathe?
Our Bruno factory-trained stair lift experts can help you with stair lift repairs in Olathe. We have hundreds of five-star reviews. But don’t just take our word for it; you can check us out on Google and read our happy customer reviews!
We also know how expensive stair lifts can be, so we offer clear pricing guides.
Why has my stairlift stopped working?
One of the most common issues with stair lifts is replacing the batteries or remote control batteries. Other common problems arise with larger stair lift parts like the motor, rail, or gearbox. Most warranties for indoor stair lifts cover these bigger pieces but do not cover labor costs.
How do you fix a stairlift?
Many stair lift issues should be examined and fixed by a trained professional. However, you can fix minor problems independently, such as replacing batteries or slightly changing a folding footrest or swivel seat. We recommend caution when fixing stair lifts because you’ll want to ensure your safety as the lift goes up and down the stairs.
What stair lift repairs are covered by the Bruno warranty?
After purchasing an indoor or outdoor stair lift, the entire unit is covered by a two-year warranty and a 30-day labor guarantee for installation and workmanship. Bruno’s indoor stair lifts also come with a Limited Lifetime Warranty that covers the major components (motor, gearbox, and static rail) as long as the original purchaser owns them. The Limited Lifetime Warranty is valid for five years for outdoor stair lifts.
Do all stair lifts come with a free warranty?
Yes, most stair lift manufacturers offer free warranties covering different machinery parts. Read the terms of your stair lift warranty before purchasing. Some cover the whole machine for multiple years, while others cover specific parts of a machine for shorter periods.
How can I find a reliable stairlift company?
We know how hard it can be to find a stair lift company you trust and want to welcome into your home. That’s why we’ll let our customers speak for us. One of our customers left a review sharing, “Independent Home Solutions were very professional in installing a new stairlift. They were on time, upfront, and very helpful. They installed it fast and efficiently and went over everything. They even vacuumed my stairs! I highly recommend.”
Why is my stairlift remote not working?
Some stairlift remotes experience issues with connectivity (such as Bluetooth), but the problem may be more straightforward, such as the need to replace the batteries. If you’ve replaced the batteries and the remote isn’t working, we recommend buying a replacement remote
