Frequently Asked Questions

We keep most models in stock in our warehouse and strive to complete all installations within two to five days of purchase, but we can possibly do it faster in an emergency situation.

Yes, but the old rails may need to be cut and new rails installed, which would be an additional cost. Older models may no longer manufacture compatible rails. Our team can advise you on your best options.

The Bruno SRE-3050 safely accommodates weights up to 300 pounds, and the Bruno Elite SRE-2010 has a maximum weight capacity of 400 pounds.

Bruno stairlifts purchased from IHS will be installed and serviced by our trained technicians. For the convenience and satisfaction of our clients, IHS provides fast turnaround service. Your mobility and independence are important to us. We recommend yearly maintenance for best performance. Maintenance visits are quick, and we charge a standard service call fee.

To ensure rider comfort and safe operation of the stairlift, stairways should be a minimum of 28 inches wide. Compact lift models may only take up 12″ of the stairway area, while larger models can take up more space.

Yes. All of our installations are custom and can account for curved or tiered staircases, though pricing for such options may vary.

Most new economy model stairlifts are around $3,600, including installation, though pricing may vary due to several factors. Heavy-duty, outdoor, and custom curved lifts can be pricier. On occasion, we are able to offer refurbished stairlifts directly from the dealer for a reduced cost, including installation and warranty.

The battery in your Bruno stairlift will charge whenever the stairlift is not in use using standard 120-volt outlets. An outlet must be within reach of the top or bottom of the rail to properly charge the battery.

We install and service Bruno electric stairlifts made in Oconomowoc, Wisconsin. We have been a Bruno dealer since 2006!

Yes. All Bruno stairlifts are battery-operated, so they will continue to function normally. A fully charged battery should last about 20 trips.

We offer financing options with Wisetack on purchases of new stairlifts.

Once you contact us, a team member will reach out to set up a walkthrough of your home so we can determine your needs. A free estimate is included with the walkthrough. After you decide, our team will set up an installation time and discuss ongoing maintenance options.

No, Medicare sees stairlifts as home modifications and will not pay for them. They will typically pay for a hospital bed and a bedside commode if you cannot get to your bedroom and bathroom.

We install modular aluminum wheelchair ramps.

From the time we order an aluminum wheelchair ramp system, it is usually 2 to 3 weeks to install.

Medicare guidelines consider accessibility ramps home modifications, so Medicare does not currently pay for ramps or their installation. Please call us to discuss, or visit our contact page for the best ways to reach us in your area!

Of everything we install, ramps have the most variables. A single, small-modular aluminum ramp with one platform may be around $3,000, but our average ramp installation job leading up to a modular home is typically between $7,000 to 8,000.

Medicare guidelines consider accessibility ramps home modifications, so Medicare does not currently pay for ramps or their installation. We do offer other financing options!

We currently offer bathtub conversions to walk-in showers or new walk-in shower installation.

Yes. We have been in business since 2006 and have extensive knowledge of how to create a safe and comfortable space for seniors and people with disabilities. Our in-home walkthroughs and estimates are always free.

Medicare guidelines consider accessibility ramps home modifications, so Medicare does not currently pay for ramps or their installation. Please call us to discuss, or visit our contact page for the best ways to reach us in your area!

The average cost of removing existing utilities and installing the new shower or tub typically ranges from $12,000 to $15,000. Pricing may vary due to supply costs. We are happy to offer free consultations and estimates for all of our products and services.

Medicare guidelines do not currently cover home modifications, though some specific durable medical equipment (DME) or personal lifts (not to be confused with stair lifts) may be covered.

We recommend and install the Onyx Collection of showers.

Once you contact us, a team member will reach out to set up a walkthrough of your home so we can determine your needs. A free estimate is included with the walkthrough. After you decide, our team will set up an installation time.